Frequently Asked Questions

Administrative Employee Doesn't Have Access to the Timesheet Button
First, check to see if the Administrative Employee is indicated as Admin Staff in Health Manager using the following steps.
  1. Navigate to the GENERAL tab.
  2. Click on the Admin Staff button.
  3. On the following screen search for the employee. If the record exists, then skip to the next paragraph. If the user is not listed as Admin Staff, follow the next steps to add them to Health Manager.
    1. Click on the +Add New button.
    2. On the following screen, complete the form and enter all the details for the employee. 
      • (Last name, First name ex: Brown, Ruth) in the Name field.
      • Street Address, City, State & Zip Code in the appropriate fields, then check the Active checkbox.
      • In the Details section, the SSN field may be left blank, then select the Sex, enter the birth date and hire date in the appropriate fields using the format (MM/DD/YYYY)
      • In the Timesheet settings section, click on the User drop down to select the employee's name. 
      • Then, check the check boxes for Holiday, Vacation, Sick if the employee is eligible. 
      • Next, you'll want to select the employee's Status, Wage Type, Offer Insurance & Insurance Class using the provided drop downs. 
      • Then check the Noticed checkbox to indicate that insurance was offered, or the Renoticed checkbox if insurance was offered again at a later date. Note: this would only be selected if insurance was offered again.
      • Click on the Save button.
Navigate to the OFFICE tab and load the record for the administrative user who can't currently view the Timesheet button.
  • Click on the Permissions sub tab.
  • Scroll down and check "View/Edit their own Timesheet"
  • Click on the Save button.

Last Updated 4 years ago

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