Frequently Asked Questions

How to add a new pay rate (for a new service category code) in all caregiver records
In order to add a new pay rate, for a new service category code which should be reflected in all your caregiver records, follow the steps below.
  1. In Health Manager, navigate to the GENERAL tab.
  2. Check the checkbox located to the left of Category Code
  3. Click on the Global Set button.
  4. On the pop-up window that is displayed, you may perform one of two options. 
    1. Either select the radio button for Use Default Pay Rate and manually enter the pay rate amount in the provided field.
    2. Or, select the radio button for Base Rate (from service) and select an existing service category code which the new pay rate is to be copied after.
  5. Click on the Set button.
  6. After the pop-up is closed, click on the Save button.

Last Updated 6 years ago

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