Frequently Asked Questions
Refunding a deposit when there are no outstanding invoices
What to do:
1. Go to the BILLING tab
2. Select the deposit posting button
3. Select the add new record
4. A popup box will appear
5.Enter the check number (or cash)
6. Enter the client's name
7. Select the type of deposit being refunded
8. Enter the date of refund
9. Enter a negative amount for the refund(ex:if 500 enter -500)
10. Update
1. Go to the BILLING tab
2. Select the deposit posting button
3. Select the add new record
4. A popup box will appear
5.Enter the check number (or cash)
6. Enter the client's name
7. Select the type of deposit being refunded
8. Enter the date of refund
9. Enter a negative amount for the refund(ex:if 500 enter -500)
10. Update
Last Updated 6 years ago